Aletheia Therapy is a private therapy practice operated by Michela Genovese, based in Leigh-on-Sea, Essex. We are registered with the Information Commissioner's Office (ICO). ICO Registration Number: ICO00011201724.
This privacy policy explains what personal data we collect, why we collect it, how we use it and your rights in relation to it.
If you have any questions about this policy or how we handle your data, please contact us via the contact form at aletheiatherapy.co.uk.
When you submit an enquiry via our contact form, we collect your name, email address, phone number (if provided) and the content of your message. We use this information to respond to your enquiry and, if you become a client, to manage your therapy.
The legal basis for this processing is our legitimate interest in responding to enquiries and providing therapy services.
Enquiries are handled via the contact form on this website. No third-party booking system is currently in use.
When you purchase a digital product through Gumroad, Gumroad processes your payment and personal information as the merchant of record. We receive your name and email address to fulfil your order. You can view Gumroad's privacy policy at gumroad.com/privacy.
If you sign up to receive emails from Aletheia Therapy, your name and email address are stored in MailerLite, our email marketing platform. You can unsubscribe at any time by clicking the unsubscribe link in any email. MailerLite's privacy policy is available at mailerlite.com/legal/privacy-policy.
Our writing is published on Substack. If you subscribe to our Substack publication, your data is processed by Substack in accordance with their privacy policy at substack.com/privacy.
Online therapy sessions take place via Microsoft Teams. Microsoft processes data in accordance with their privacy policy. Sessions are not recorded without your explicit consent.
As part of providing therapy, we keep brief session notes. These are stored securely and confidentially in accordance with our professional and ethical obligations. Therapy records are kept for a minimum of 7 years following the end of our work together, in line with professional guidelines.
Therapy records are strictly confidential. We will only share information about you in the following circumstances: where you have given explicit consent, where we are required to by law or where there is a serious and credible risk to your safety or the safety of others.
Our website uses only essential cookies necessary for the site to function. We do not use advertising or tracking cookies. For full details, please see our Cookie Policy.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us via the contact form on this website. We will respond within 30 days.
If you are unhappy with how we have handled your data, you have the right to complain to the ICO at ico.org.uk or by calling 0303 123 1113.
We may update this privacy policy from time to time. The date at the top of this page indicates when it was last updated. Continued use of our website or services after any changes constitutes acceptance of the updated policy.
Any questions about how we handle your data?
Get in Touch